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Desktop Support Analyst jobs in Aldershot

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desktop support analyst

  • IT
  • Aldershot
  • £200 - £250 per annum
  • Contract
  • Full Time
  • KLDESK001
  • 15 Sep 2017
  1. Jobs in Hampshire from Polar Recruitment Services
  2. Polar Recruitment Services
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Desktop Support Analyst

£200-250 per day

This role will be based In Winchester, however this will be a roving role to provide back fill cover at other sites throughout the UK whilst the company completes the Windows 10 roll out across all their machines.

This role will involve you in supporting and maintaining the companies desktop IT services and to provide desktop support to the employees across multiple sites in the UK.

Key responsibilities:

* Provide 2nd line desktop IT support to employees.
* Provide support and maintenance of the desktop services infrastructure.
* Provide assistance by location for services such as Video Conferencing.
* Respond to and manage escalated customer queries in a timely and effective manner.


1 Extensive experience of Windows 10.
2 Previous experience of a Windows 10 roll-out.
3 Knowledge of SCCM and application advantageous.
4 High level software and hardware troubleshooting skills.

Additional requirements:

* Must be able to undertake travel throughout the UK with the possibility of overnight stays away from home.
* Good working knowledge of desktop services, this includes: -

* Desktops and laptops.
* Printers.
* Fixed line telephony (including faxes.
* Mobile hand held devices (e.g. Blackberries, PDAs', Smart phones etc.)
* SCCM experience.
* Airwatch experience.
* SC Security Clearance (or eligibility.)

* Knowledge of ITIL framework.
* Extensive experience supporting Windows 7 & 10 MS Office & 365, Outlook and Internet Explorer.
* Must hold a current driving licence.

If this Desktop Support Analyst role is of interest then please apply now.

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