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veterinary claims administrator

  • Administrative
  • Bournemouth
  • £17680 per annum
  • Permanent
  • Full Time
  • Vets
  • 19 Sep 2017
  1. Jobs in Hampshire from Office Angels
  2. Office Angels
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Are you a natural on the phone?

Do you love people and pride yourself on delivering excellent customer service?

Do you love animals?

Then this is the job for you…

Office Angels are delighted to offer an exciting role within a fast paced, Claims Administration team who are the heart of a fantastic, state of the art Specialist Veterinary Centre based in Ringwood.

The successful person will be bright and cheerful, comfortable with clients and did I mention must love animals! In return for all your hard work, you will benefit from;

* Annual Company Salary Review
* Hours: Monday - Friday (8-5)
* Holiday: 5.6 weeks per annum (inclusive of public holidays)
* Length in service holiday scheme
* Group Pension Scheme
* In-house Training / external CPD where applicable

As a Claims Administrator you will be working closely with the reception team, Practice Manager and Managing Director to ensure every customer has as easier journey as possible and every furry friend is well looked after.

Your key responsibilities and duties will be;

* Completing direct claim forms in accordance with the Procedures Manual in a timely and accurate way
* Understanding and operating procedures to track accurately the location and progress of claim forms
* To maintain accurate records of the amounts owed by clients and by Insurance companies
* To keep clients informed at all times of the progress of claims, amounts owed by the client and dealing generally with queries raised by clients
* Liaising with vets and clients when a claim is declined and a reassessment is requested
* Processing insurance cheques and BACS payments

Knowledge in the pet insurance sector would be very desirable or within other insurance sectors would be advantageous but as full training will be provided, a proven record of administration and phone based work will be sufficient.

If this sounds like your dream job then please apply to be considered or call Kat directly on 01202 557789.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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