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service coordinator

  • Customer Service
  • Southampton
  • £19000.00 - £19500.00 per annum
  • Permanent
  • Full Time
  • 3200994
  • 12 Jan 2018
  1. Jobs in Hampshire from Hays
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Full time, permanent Service Coordinator based in Hedge End, paying £19,500.

Your new company
You will be working for a Automotive company that provide an accurate, fast alignment system. They provide a complete back up service including training, service and accessories. The Company has been established for 30 years and has grown to be the leading wheel alignment equipment manufacturer in the UK. All products are produced from their manufacturing facility in Southampton.

Your new role
Organising the work load for service engineers around the UK (on average 4 jobs a day) using phone calls or email.

* Keep engineers and other members of the team up to date with jobs.
* Answer telephone call and delegate appropriately
* Processing engineers report onto customer database.
* Building a rapport with existing customers
* Producing calibration certification
* Replenishing engineers van stock
* Ordering parts

What you'll need to succeed
You will need the following skills and experience:

* Previous experience in a similar role.
* Strong customer service skills
* Previous experience within a fast-paced environment
* Able to communicate easily with customers and engineers
* Excellent team player

What you'll get in return
All benefits on application.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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