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creative account manager

  • Sales
  • Basingstoke
  • £22000 - £23000 per annum
  • Permanent
  • Full Time
  • 2018svreativ88
  • 12 Jan 2018
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Our client are a forward thinking dynamic media and creative organisation who due to continued growth are seeking a Creative Account Manager to work with their clients on certain projects.

The role will be working with their contact centre customers, and the main element of their role will be account management - you will be allocated approximately 30 - 40 accounts and working with the commercial account directors grow the accounts.

In addition you will take on some project management, helping to roll out new projects, and will assist with the delivery of some larger projects.

You will have good writing skills with a good grasp of the English language and be comfortable talking to customers over the phone and building relationships.

The Role will include:

Liaising with the commercial team on pitches and creative briefs
Presentation & proposal writing for the clients
Respond to incoming telephone calls and email requests from existing customer base
Live presenting to clients once fully trained
Account management and managing the client relationship
Small scale project management from concept to delivery
Large scale project support for clients
Conducting health checks and call audits
Video & written communication support
Running recording sessions with professional voices
Confidently rectify customer issues/complaints

Who we are looking for:

Excellent communication skills with good writing skills / experience
Strong relationship building skills
Ideally you will have customer service or account management experience although this is not essential
Experience within broadcasting, media or similar is advantageous but not essential
A degree or equivalent within English language, creative writing or media is desirable but not essential
You will need to drive due to the location of the role


This role is an exciting role working for a dynamic creative company who offer excellent training within the role and a clear path for progression.
The role will offer a salary of between £22-23k plus a £2k bonus

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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