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sales support coordinator

  • Administrative
  • Basingstoke
  • £20000 - £22000 per annum
  • Permanent
  • Full Time
  • SS24051811
  • 13 Jun 2018
  1. Jobs in Hampshire from Adecco
  2. Adecco
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Working for a well-established, forward thinking company in Basingstoke. This is an exciting opportunity to join their team as a Sales Support Coordinator, working alongside and supporting the Account Managers and Supply Chain Manager in a fast paced environment.



Key Duties:

* Providing administrative support to Account Managers
* Booking delivery slots into customer's warehouses and ensuring that all stock is delivered on time and accurately
* Inputting sales orders and liaising with purchasers to make changes, monitor inbound stock delivery dates and chase late orders to ensure that stock levels are maintained
* Checking delivery dates of expected "goods in" on the system and managing customer expectations accordingly
* Undertaking and managing customer cancellation
* Communicating with customers by email, over the phone and face to face regarding products, delivery dates and any other queries.
* Resolving all customer queries professionally and promptly
* Working closely with Account Managers to ensure accuracy of fulfilled orders
* Reporting on back orders, allocations and transfers of stock using tracking spreadsheets
* Completing any ad hoc tasks as directed by Senior Supply Chain Manager

Key competencies:

* Excellent attention to detail
* Good communication skills
* Self-motivated
* Good knowledge of MS Office, particularly MS Word and Excel
* Strong Planning & Organisation skills
* Experience of using an integrated ERP system (ideally SAP)

Paying a competitive salary of £20-22k, this is an exciting opportunity to join a large, fast-growing company in a busy and varied sales support role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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